Please contact us if you would like parts of your order to be despatched as and when they become available. If your order contains some products that have to be made or ordered specially, we will usually wait for all your ordered items to be in stock before despatch. Other destinations will have longer transit times. If all the items on your order are in stock, we endeavour to despatch it within 2-3 days on a next day service to mainland UK. Please login or register to write a review for this product. For your protection if you are returning Goods to us, we recommend that you send your package by Royal Mail Special Delivery. We cannot be held responsible for packages lost, delayed or damaged in transit. A Special Order item would typically be any item that is not in stock. We regret that we cannot accept returns for Special Order items (unless damaged or faulty). You will be offered a replacement or refund. If we confirm when the Goods arrive back with us that they are damaged or faulty, then you will not be liable for the cost of returning the Goods. If you receive damaged or faulty Goods then you should contact us to arrange the return within 48 hours of your receipt of the Goods. If you are NOT a retail customer or you are outside of the UK then you will not be able to return goods to us unless they are faulty. You can either organize the return yourself (getting proof of postage) or (mainland UK only) we can arrange a collection via our courier (at a charge of £15 per parcel). You will have to pay for the return of the Goods but will receive a refund that includes the cost of the original delivery. You have 14 days from date of receipt to return Goods to us and do not have to give a reason for doing so. Full instructions on how to return the Goods to us are on the delivery/returns note. If you are a retail customer in the UK then when we send you your Goods you will also receive a delivery/returns note (as well as your receipt). This is an estimate based on our experience and should be used as a guide. Please allow Up To 6 Weeks for this item to be delivered. The brass has been highly polished and is an Unlacquered finish - it will therefore mellow gracefully unless polished with 'Brasso' or similar.Ĭrafted from solid brass in the hills high above Lake Garda in Italy, each casting is made from metal moulds to ensure high quality detail is achieved. The "rest" is made fom steel with a black finish and the fronts are made from brass. A pair of Luigi fire dogs - ideal to rest Fire Irons on or simply placed each side of a fire Grate to dress the fireplace.
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